Administration Division

Purpose & Responsibilities

The Administration Division provides budgetary, administrative, personnel, invoice processing, and customer service support for all divisions within Public Works.

The Division is responsible for the following:

• Provides administrative oversight and coordination within the department for compliance with Town and State policies and procedures
• Administers state and federal reimbursement requests
• Compiles and monitors DPW’s operating, capital, and enterprise budgets
• Generates water and sewer invoices
• Processes RTS billing
• Administers water and sewer abatements
• Provides customer assistance for all Public Works divisions
• Responds to customer inquiries regarding water and sewer rates and billings
• Gathers data and provides analysis and reports for the Department
• Oversees the Public Works public bidding process
• Provides personnel oversight for the Department
• Receives, deposits, and accounts for payments from the sale of maps, street occupancy permits, and other items
• Provides information relating to rules, regulations, services, billing procedures, complaints, and general operating procedures for the Department