Your bill is at least 60 days past due and carries a delinquent balance of over $250
Your plumbing contains an illegal connection
You fail to repair a leak or defective plumbing that is your responsibility
You denied a Department of Public Works (DPW) representative access to enter your home or business to obtain an actual meter read, inspect the plumbing, or inspect / install the automated meter reading (AMR) system
You can find out more about your rights by contacting the DPW at 781-455-7550.