Residents can submit claims to the Department of Public Works for damage done to property or vehicles from DPW operations or related issues. Instructions below:
Property Damage Claim Due to Sewerage, Sidewalk Plows, Snowplows, etc.
Please fill out and submit the Property Damage Claim Form if you had property damaged by sewerage, sidewalk plows, snowplows, or other related circumstances within the Town of Needham. This form or another written notice of this incident must be received by the Town within 30 days from the date of the incident for the claim to be accepted.
Vehicle Damage Claim Due to Pothole or Other Roadway Obstruction
Please fill out and submit the Vehicle Damage Claim Form if your vehicle was damaged by a pothole or roadway construction within the Town of Needham. This form or another written notice of this incident must be received by the Town within 30 days from the date of the incident for the claim to be accepted.
Report a Pothole
To report a pothole please call the DPW Highway Division at 781-455-7550, ext. 331, Monday through Friday from 7 a.m. to 3:30 p.m. After business hours and on weekends and holidays, please call the Needham Police Department at 781-444-1212.